Terms of Service

1. Agreement to Terms

By accessing or using the Pierce RV website and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service. These Terms apply to all visitors, users, and others who access or use our RV dealership services.

2. RV Dealership Services

Services Provided

Pierce RV provides the following services:

• Online RV inventory browsing and search
• RV pricing and specification information
• Financing application services
• Trade-in evaluation tools
• Service appointment scheduling
• RV lifestyle resources and content
• Contact and inquiry forms

Service Availability

• Our online inventory is updated regularly but may not reflect real-time availability
• All RV availability is subject to prior sale
• Pricing and specifications are subject to change without notice
• Services may be temporarily unavailable for maintenance

3. Communications and Contact

Third-Party Communications

This website is operated by Pierce RV using ScoutRV technology. By submitting your contact information through any form on this website, you acknowledge and agree that:

• Your information will be shared with Pierce RV for the purpose of responding to your inquiry about RV purchases, service, financing, or other dealership-related matters
• Pierce RV may contact you via phone, email, SMS/text message, or mail regarding your inquiry and related RV services
• You consent to receive communications from Pierce RV through any of the contact methods you provide
• Message and data rates may apply for text messages

Platform Provider Disclosure

Important: ScoutRV is a technology service provider. Pierce RV is solely responsible for all communications with customers and compliance with applicable laws (including TCPA, CAN-SPAM, and other communication regulations). ScoutRV does not send marketing communications on behalf of dealers.

Managing Communication Preferences

• To opt out of text messages, reply STOP to any text message from Pierce RV
• To unsubscribe from emails, click the unsubscribe link in any email from Pierce RV
• To manage your communication preferences or request no further contact, please contact Pierce RV directly at or
• See our Privacy Policy for more information about how we handle your data

4. RV Sales Terms

Pricing and Availability

• All prices are subject to change without notice
• Advertised prices may not include taxes, fees, or delivery charges
• Special offers and promotions have specific terms and expiration dates
• We reserve the right to correct any pricing errors

Inventory Information

• We strive for accuracy in all RV descriptions and specifications
• Images may show optional equipment not included in base price
• Actual RV appearance may vary from photos
• All information should be verified with our sales team

Purchase Process

• Online inquiries do not constitute a binding purchase agreement
• All sales are subject to credit approval (if financing)
• Purchase agreements must be signed in person or through approved digital methods
• Deposits may be required and are subject to our deposit policy

5. Financing Terms

Credit Applications

By submitting a financing application, you:

• Authorize us to obtain credit reports
• Certify that all information provided is accurate
• Understand that approval is not guaranteed
• Agree to our financing partners' terms if approved

Financing Disclosure

• We work with multiple financing partners
• Rates and terms vary based on creditworthiness
• We may receive compensation from financing partners
• You are not obligated to use our financing services

5. Trade-In Terms

Trade-In Evaluations

• Online trade-in values are estimates only
• Final trade-in values require physical inspection
• We reserve the right to adjust values based on actual condition
• Trade-in values are valid for a limited time

Trade-In Requirements

You represent that:

• You own the trade-in unit free and clear or will pay off any liens
• The information provided is accurate
• You have the legal right to sell the unit

6. User Accounts and Responsibilities

Account Creation

To access certain features, you may create an account. You agree to:

• Provide accurate, current information
• Maintain the security of your password
• Accept responsibility for all account activities
• Notify us immediately of unauthorized use
• Be at least 18 years old

Acceptable Use

You agree not to:

• Provide false information in any forms or applications
• Impersonate others or misrepresent your identity
• Use the Service for any illegal purpose
• Interfere with or disrupt the Service
• Attempt unauthorized access to any systems
• Scrape or harvest data from our website
• Violate any applicable laws or regulations

7. Intellectual Property

Our Content

All content on this Service, including but not limited to:

• RV photos and videos
• Dealership branding and logos
• Website design and functionality
• Written content and descriptions

Is owned by Pierce RV or used under license and is protected by copyright, trademark, and other intellectual property laws.

Your Use of Content

You may view and print content for personal, non-commercial use only. You may not:

• Copy or distribute our content without permission
• Modify or create derivative works
• Use content for commercial purposes
• Remove any proprietary notices

8. Privacy and Data Use

Your use of our Service is governed by our Privacy Policy, which describes how we collect, use, and protect your information in compliance with RV industry standards and regulations.

9. Disclaimers and Limitations

Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• The Service will be uninterrupted or error-free
• All information is accurate or complete
• The Service will meet your specific requirements

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Pierce RV SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, or consequential damages
• Loss of profits or data
• Damages exceeding the amount you paid to us
• Any damages arising from third-party content or services

RV-Specific Disclaimers

• All RV specifications are provided by manufacturers and subject to change
• Fuel economy estimates are for comparison only
• Towing capacities depend on proper equipment and loading
• We are not responsible for manufacturer defects or recalls

10. Indemnification

You agree to indemnify and hold Pierce RV, its affiliates, and employees harmless from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another
• Any false information you provide

11. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of , without regard to conflict of law principles.

Dispute Process

• First, contact us directly to resolve issues informally
• If unresolved, disputes will be settled through binding arbitration
• Arbitration will be conducted in ,
• Small claims court is available for qualifying disputes

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service constitutes acceptance of modified Terms.

13. Contact Information

For questions about these Terms or our services, contact us at:

14. Additional RV-Specific Terms

Test Drives

• Valid driver's license required
• Insurance verification may be required
• Test drives are at your own risk
• Routes and duration may be limited

Special Orders

• Special orders require deposits
• Cancellation policies apply
• Delivery times are estimates only
• Specifications subject to manufacturer changes

Service Department

• Service appointments subject to availability
• Warranty work subject to manufacturer approval
• Parts and labor rates posted in service department
• We are not responsible for items left in vehicles